We set clear, and level, prices for our services - since these are traditionally plan-paid, these are fixed/flat prices assessed and evaluated for the actual work we do. We also aim to be cost-neutral OR cost-down almost immediately while increasing the quality of services provisioned.
Every plan is unique, but two drivers determine most of the fee. For single-location employers, we price by (1) assets in the plan—a proxy for fiduciary scope and regulatory scrutiny—and (2) participant count—the day-to-day service workload. Multiple locations and the distance between them can add complexity and are factored accordingly. Your fee does not rise just because markets do. We set a baseline within the published brackets and benchmark your fee and provider ecosystem annually to confirm reasonableness and stay very competitive and lean. Our level-fee structure is designed to keep more of each participant dollar working in their account compared with percentage-of-assets pricing.
Most firms in the 402(a) and 3(16) space don’t publish fees. We choose the opposite. Clear, public pricing keeps budgeting simple and aligns cost with the actual work required to run a clean plan. Our schedule is based on plan assets (fiduciary scope and scrutiny) and participant count (service workload), with adjustments only when multi-location complexity or unusual integrations make the work meaningfully different.
We don’t price by “what the market will bear,” and we don’t use teaser rates. Your fee does not rise just because markets do. When the Plan permits and it’s prudent for participants, fees are paid from plan assets. Each year we review our fee with the Plan Sponsor—alongside every other provider’s fees—and deliver a written rationale, benchmarking, and suggestions, so the committee can defend its decisions with confidence.